Visitor Experience

By Heather Diamond
At a recent symposium panel about interpreting contentious histories—a topic with which curators in Hawaii are quite familiar—I spoke about the early planning process for several new exhibits in Iolani Palace, and an overview of a 3-day retreat we held with five advisory scholars, a design team, and a consultant. I explained that I wanted our visitors to get beyond the emotions...
By Cheryl Hinton
As we experience the great American traditions of Super Bowl and the World Series this season, we may not think immediately of American Indians. Yet, most sports fans know about ancient Indian sports, such as lacrosse, as well as about contemporary Native American sports heroes in baseball, track and football. This slice of American life runs deep in Native America. Sports are...
By Jennifer Miller
Close your eyes for a moment and imagine a long hall, but not too long. Around you, you can hear the lapping of water against the shore, birds calling, an airplane flying over in the distance. The end of the hall is darkened save for a projection of a passing shoreline taking up the entire wall. You think you recognize it but you’re not sure. It draws you in with the slow,...
By Angela Fisher
The Church History Museum had a tremendous opportunity this past year as we collaborated with the National Scouting Museum in Irving, Texas to bring 23 original Norman Rockwell paintings to Salt Lake City in the exhibit American Originals: Norman Rockwell and Scouting. Not only was this a tremendous opportunity in terms of bringing new visitors into the museum and building...
By Andrea Taylor
At the Wing Luke Museum of the Asian Pacific American Experience in Seattle, also known as “The Wing,” we have a large and continually growing tours program. Like most museums, we offer an extensive list of programs specifically designed for students as well as regularly offered tours for daily visitors. Anyone interested in coming to The Wing to learn more about Seattle's Asian...
The Western Museums Association (WMA) is proud to present the first installment of videos from the first WestMusings | Ten Minute Museum Talks. This new programmatic feature took place at the 2013 Annual Meeting in Salt Lake City. Based on TED Talks’ model, WestMusings is an unconference program of short, rehearsed, and engaging presentations on museum related topics. WestMusings will provide an...
By Jessica Brier
This post was written by a recipient of a Wanda Chin Scholarship to attended the 2013 Annual Meeting
This year, I had the privilege of participating in the Western Museums Association Annual Meeting for the first time. It was also my first presentation at a conference, as well as my first visit to Utah. This thoroughly novel experience was made possible by the support of the...
By René de Guzman
A first glance at the Western Museums Association 2013 Annual Meeting Program
Drive On! !, the theme of the Western Museums Association (WMA) 2013 Annual Meeting, implies urgency and risk-taking. It suggests alignment with the present and future. It describes that moment just after a considered pause when we focus ahead and enter the difficult terrain before us, having faith...
By Miriam Works
A first glance at the Western Museums Association 2013 Annual Meeting Program
If you’re looking for a proven avenue to earn revenue while engaging and educating visitors, look no further than your museum store. A well operated store that is thoughtfully designed and laid out and stocked with skillfully displayed, mission related merchandise is a valuable tool for deepening visitor...
By Louise Yokoi
I’d heard that the Museum of Craft & Design (MCD) had recently relocated to the Dogpatch neighborhood of San Francisco a few months ago. When I discovered that MCD and Etsy were collaborating together for Etsy Meet & Make: Craft Lab at MCD events, I knew I’d found the perfect opportunity to go check out the Museum’s new home, get a much-needed dose of creativity, and learn...

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