Visitor Experience

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Elida Zelaya, Executive Director

A recent contact called some of the planners at WMA "the Funky Bunch" LOL.  I love the name, it does fit, BUT we are still professionals designing a professional program for you. When asked what I am most looking forward to offering at this year's conference in San Diego, I have to say the hands-on Resource Clinics first.
On Tuesday October 27 from 5:45 pm - 7:45...
By Stephanie Gabrielle Almeida

Click image to see more screen shots from They Called Me Mayer July opening in Second Life

Look no further than the nearest comfy couch or recliner for the future of Museums and Museum exhibitions.
I had the honor of attending a gallery opening at the Tachles Gallery in Second Life for the Mayer July (First Life name:  Mayer Kirshenblatt) exhibition.  I met up...
By Stephanie Weaver
San Diego hosted this two-day conference, sponsored by the Balboa Park Online Collaborative and funded by the Benbough Foundation. This was an amazing opportunity to hear some cutting-edge experts on museums and social media, and organizer Rich Cherry did a fantastic job bringing them all together.
Speakers included Peter Samis, Associate Curator of Interpretation for SFMOMA,...
Hi, I'm Steve Tokar, and I'd like to invite you to a couple of San Diego Conference sessions that we've organized on the topic of visitor comfort.
Here's what we mean by comfort. The last time you and your family visited a museum, could you find your way around easily? Were there enough places to sit? Were the labels readable? Were there multiple/alternate ways to enjoy and learn? Were the...
Dear Leslie,
"Those About to Die Salute You," hosted by Queens Museum; artist Duke Riley. Photo by Frantz Vincent courtesy of Flickr

Thank you for the fantastic post. I too am approaching professional development through social media, as a consultant who serves this field. I wrote this post on my blog about how four museums in New York staged an art event using Twitter. I think it's a dynamic...
By Susan Spero
Susan Spero

As I sit with my cup of coffee this morning and think through yesterday’s tour de force by Seb Chan,  I too realize that like a tweet on #sfmetrix stating that a tornado of ideas was spinning through the tweeter’s mind, mine too feels like it has been hit by a storm.
Tremendous kudos are in order for the organizers for sponsoring a great day:  the National Arts...


Sebastian Chan, Manager of the Web Services Unit at the Powerhouse MuseumSome clarifications on our experience with ‘free’ content


[This Friday Seb Chan will speak at SFMOMA at a sold out symposium that WMA has helped to arrange, with thanks to Rich Cherry and others.  As a bit of a preview of what's to come, we have taken one, big-ol', whole post from Seb's professional blog as one massive "...
Social Collections, New Metrics, Maps and Other Australian Oddities
A Free Strategic Social Media Seminar for the Cultural Sector featuring SEBASTIAN CHAN
August 28th, 2009 - 9:00 AM to 5:00 PM PHYLLIS WATTIS THEATER at SF MOMA, San Francisco
Sebastian Chan, Manager of the Web Services Unit at the Powerhouse Museum


In a free flowing day of provocative presentation and Q&As, Sebastian Chan...
[Editors' note: Special to members of WMA and westmuse blog readers, thanks to Bonnie Powers and Volume Inc., here's a preview of the look and feel of the new summer campaign for the Yerba Buena Center for the Arts in San Francisco.]
By Bonnie Powers
Enticing audiences: Volume Inc hijacks generic images in campaign for YBCA. Highlights contemporary art's equally subversive and approachable...
Photo courtesy of the Museum of Photographic Arts.

by Stephanie Weaver
What does your museum look and feel like to people with learning disabilities? I'm happy to provide two great articles written by educational consultant Paul Gabriel for free download. Paul was the guest editor of an excellent issue of WestMuse in 2007 that covered a range of learning disabilities and how they affect the...

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