Media Support Specialist

Company Name: 

Oakland Museum of California


1000 Oak Street
Oakland, CA 94607

Job Description: 

Oakland Museum of California

Req No 2017-1221
Category Preparation
Type Regular Full-Time
Closing Date ..
Schedule ..
Targeted Job Start Date 12/15/2017


The Oakland Museum of California values are fundamental to our institutional culture and guide our work together.

Excellence: We are committed to excellence and working at the highest standards of integrity and professionalism.

Community: We believe everyone should feel welcome and part of our community, both within the Museum and with our visitors and neighbors.

Innovation: We embrace innovation and calculated risk-taking to achieve our mission.

Commitment: Our work at the Museum demonstrates a sense of purpose and a shared accountability for the institution's success.


The Media Support Specialist works independently and as part of a team to install, troubleshoot, maintain, and de-install media-based artwork and interpretive media in the Museum's core galleries and in temporary exhibitions. The position also manages the specifying and purchasing of new equipment, catalogues and maintains inventory, and develops and tracks annual media budgets for core gallery and temporary exhibition projects in collaboration with Project Teams.



The following reflects OMCA's definition of essential functions for this position, but does not restrict the tasks that may be assigned. OMCA may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.



  • Support the Museum's mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future;
  • Contribute to and support the OMCA strategic plan, annual priorities, and institutional initiatives such as diversity advancement;
  • Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives;
  • Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement.




Media Support





  • Maintain the media-based artwork and interpretive media in the Museum's core galleries and temporary exhibitions
  • Work closely with designers and exhibition project teams, as well as outside contractors and vendors, on strategies for displaying media, providing technical and operational input as needed
  • Work with artists to attain specifications for artworks and ensure their proper installation
  • Manage the flow of new equipment purchases, and catalogue and maintain spare inventory and consumables
  • Partner with Information Technology team to assure technical compliance with existing and emerging systems
  • Partner with Information Technology and Registration to archive media-based artwork and interpretive media
  • Work with Preparators to design and build fixtures and plan installation to allow for ease of operations
  • Provide technical expertise, consultation and support for users in the use of A/V equipment and software and in development of multimedia and A/V presentations in galleries



Project Management





  • Work with Project Managers to develop media budgets for core gallery and temporary exhibition projects
  • Coordinate and train Visitor Services staff in the operation of gallery media
  • Oversee the condition and storage of media hardware and supervise repairs or service contracts for equipment and interactive media in the core galleries




A level of experience that demonstrates possession of the necessary knowledge and abilities for this position is required as noted:




  • Knowledge of signal flow for audio and video installations
  • Familiarity with a wide variety of equipment for exhibition needs, including but not limited to: video projectors LCD and DLP; large multi-component sound systems, multichannel audio mixers; networked media controllers (such as BrightSign)
  • Knowledge of current technologies and capacity to research developing technologies appropriate for a Museum setting
  • Familiarity with construction standards for media equipment enclosures
  • Competency with Mac OS, Linux and Microsoft Windows, and software such as MS Office, FileMaker, Adobe Creative Suite, VLC Media Player, Quicktime
  • Familiarity with LAMP, bundled with media controllers
  • Ability to adapt content for appropriate and available media platforms
  • Familiarity with file and codec formats for video (.mov/.mp4) and audio (.mp3/.wav)
  • Ability to read and draw schematic plans
  • Ability to work efficiently under multiple deadlines
  • Effectively discern color differences in video presentations for editing purposes, and distinguish sounds in audio presentations for editing purposes
  • Excellent communication skills and customer service orientation, with the ability to work as a flexible, collaborative, and supportive team member, while excelling in a fast-paced service environment




While performing the duties of this position, the employee is frequently exposed to the following:





  • Ability to lift up to 35 pounds
  • Ability to perform repetitive tasks
  • Ability to work on multiple projects simultaneously with frequent interruptions
  • Ability to work nights and weekends as required for troubleshooting




The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability/disability status, protected veteran status, or any other characteristic protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of our visitors and surrounding community.

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