11:00 am - 12:15 pm

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This session will challenge participants to consider their role in reconciliation within the context of the Truth and Reconciliation Commission and the history of the Indian Residential School Settlement Agreement. Charlene Bearhead will share examples of inspiring initiatives, resources, partnerships, and projects taking place across Canada. Before leaving, delegates will be encouraged to commit...
This session will explore the practical challenges confronted when deaccessioning, featuring an overview of policies and procedures and including examples from speakers who are new to the topic and those who have experienced great success. Participants will have plenty of time to ask questions and share their own challenges and triumphs, highlighting the issues and concerns that arise in the...
This session will challenge delegates to explore ways to make the most out of their innovative partnerships, impact in their communities, and exhibits through exciting, fun, and easy-to-copy ideas. This fast and informative session will reveal how various museums have implemented marketing, social media, promotional, outreach, and public relations initiatives to further museum objectives and...
This session will examine museum excellence, best practices, and adaptability through accreditation programs operated by the Alberta Museums Association and the American Alliance of Museums. Participants will hear perspectives about the importance of accreditation in museums and the heritage field from the programs� administrators and participants, compare the Canadian and American approaches,...
The United States of America's 2016 Presidential election rocked the worlds of museum professionals far and wide. This panel will explore how, and why, three very different museums and the American Alliance of Museums responded to their constituencies following the election. The panel will also discuss the reaction to those responses and examine the critically important work of museums going...
As a local part of a relatively young Native American museum movement, our four museums are still pouring the groundwork (preparing continuity) while coming to terms with the forces of growth (unavoidable change). This session reviews examples of operational establishment among closely related museums at the helm of the oldest local traditions to be preserved. Presenters provide insight into how...
In 2013, more than 1 million children in the U.S. public school system were homeless, a historic high for the nation (National Center for Homeless Education). What can museums to do provide a positive impact in the lives of homeless and foster youth? What challenges and opportunities do programs for and with this community provide? And what is the role of our institutions in providing visibility...
In this hands-on mini workshop session meant for any sized institution, attendees learn best practices for conducting effective, accurate surveys. Learn how to identify poor survey practices so you can avoid them. Discuss the pros and cons of the different methods of administering surveys and practice developing effective evaluation questions.
Marketing messages haunt our every waking moment in a never-ending stream of information via broadcast, print, and the web. Today, more than ever, there is a need to reach visitors in creative, life-enriching ways, to break through the cacophony and engage diverse audiences. This session explores integrated marketing communication strategies that weave traditional marketing and public relations,...
This session examines security challenges in our society that currently impact museums. Learn how to assess the vulnerabilities of your museum regardless of its size, as well as how to employ strategies to improve your museum's security posture. Come away with practical solutions to museum security challenges, and an introduction to active shooter training that focuses on museum safety. #...

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