Burke Museum Visitor Services Manager

Company Name: 

Burke Museum of Natural History and Culture


4303 Memorial Way NE
Seatte, WA 98195

Contact Name: 

Nicole Robert



Job Description: 

  • Burke Museum, UW Seattle Campus
  • Full Time position, alternate work shift
  • $6,000-$7,000 per month 

When you work at the BURKE, you get to help others learn more about the natural and cultural world—and do plenty of learning yourself. There’s always something new to experience! As both a University and State museum, the BURKE Museum is a public resource committed to building an inclusive environment that welcomes and values all people.

We are seeking an energetic, service-oriented leader to oversee the onsite visitor experience with a dynamic and thoughtful Visitor Services team. The BURKE Museum values the critical role that frontline staff play in creating an onsite experience that is accessible and inclusive for all. Now settled into our new space, we are ready to refine the visitor experience in response to how people are using the space, visitor and staff feedback.

Reporting to the Director of Visitor Experience (VEXP), this position works closely with other VEXP teams (BURKE Museum Store, Membership and Private Events) in addition to collaborating with departments throughout the museum. The Visitor Services Manager is responsible for managing the admissions experience, including gallery guides, ticketing systems, and communication between visitors and staff. This role includes developing annual attendance projections and budget, overseeing progress towards goals, and proactively proposing ideas to energize profitability while supporting the BURKE’s mission.

Although open until filled, priority application date is November 28, 2023.

Learn more and apply: