Communication Specialist

Company Name: 

Musical Instrument Museum


4725 E. Mayo Blvd.
Phoenix, AZ 85050

Contact Name: 

Andrea Rayos Chaocn




Job Description: 

Qualified candidates should submit a resume, cover letter, and 2–3 writing samples (social media posts, newsletters, articles, or other marketing communications) in one merged document via the link below.


The Mission of MIM: The Musical Instrument Museum (MIM) enriches our world by collecting, preserving, and making accessible an astonishing variety of musical instruments and performance videos from every country in the world. MIM offers guests a welcoming and fun experience, incomparable interactive technology, dynamic programming, and exceptional musical performances. MIM fosters appreciation of the world’s diverse cultures by showing how we innovate, adapt, and learn from each other to create music—the language of the soul.


Position Summary: The Communications Specialist is responsible for increasing visibility of the museum and music theater through effective marketing and communications across social media, MIM’s quarterly publication, and other appropriate outlets, ensuring quality and consistency of MIM’s brand. Responsibilities will be accomplished through strategic planning, effective writing, knowledge of digital mediums and reporting, communications skills, and collaborating with others in support of MIM’s strategic priorities and mission to increase attendance and awareness of MIM.
The Communications Specialist reports to the Marketing Manager.


Primary Responsibilities:


  • Manage social media presence and create day-to-day content for all platforms, including (but not limited to) Facebook, Instagram, Twitter, YouTube, and LinkedIn
  • Develop and manage social media campaigns
  • Brainstorm, research, write, and proof content for production in a variety of formats, including all issues of MIM’s quarterly publication (Quarter Notes), internal and external messaging for new exhibitions and programs, paid advertising, and more
  • Think creatively to promote and amplify MIM’s educational programs, special exhibitions, theater programming, and various museum activities and initiatives
  • Use and interpret analytics and market research data to measure, analyze, and report on the effectiveness of communications to maximize results
  • Monitor, listen, and respond to user comments and questions on social media as well as review sites, such as Tripadvisor, Google, and Yelp. Identify threats and opportunities based on trends and newsworthy events and happenings
  • Monitor trends in social media tools and applications and encourage use of new technology within the museum
  • Use Basecamp and work with the Marketing Manager to prioritize workload and maintain project production schedules
  • Collaborate with team members to ensure consistent, strategic communications to support departmental goals and objectives
  • Ensure the brand is maintained in the production process
  • Assist with additional tasks and projects as marketing needs arise




  • Bachelor’s degree in Marketing, English, Journalism, or related field
  • 3–5 years of experience in marketing communications
  • 1–3 years of experience in managing various social media platforms (Facebook, Instagram, Twitter, LinkedIn) required
  • Exceptional writing and editing skills required
  • Microsoft Office (Word, PowerPoint, Excel, Outlook) proficiency
  • Ability to manage multiple projects concurrently
  • Strong organization skills, time management, and attention to detail
  • Ability to work in a fast-paced environment
  • Strong interpersonal skills
  • Sprout Social or similar social media management system proficiency
  • Demonstrated ability in copywriting, editing, and production of marketing materials
  • Knowledge of Google Analytics and Facebook Insights


Qualified candidates should submit a resume, cover letter, and 2–3 writing samples (social media posts, newsletters, articles, or other marketing communications) in one merged document via the link below:


Apply Here