Oakland Museum of California
Req No 2021-1376
Category Experience Development
Type Regular Full-Time
Targeted Job Start Date
The Developer of Learning, Experience and Programming is responsible for coordination and implementation of public programming, interpretive and experience initiatives, and educational activities that support OMCA's brand as a museum, garden and gathering place and advance its social impact of building trust, understanding, and connection between people and communities. The position develops a range of offerings in collaboration with staff and community partners that connect audiences to the Museum's exhibitions, core galleries, and collections. The position works in partnership with a unit of Program Managers and Program Developers who work cross-functionally and support a cohesive slate of programming, learning, and experience activities.
The Museum currently has two open positions (see Roll Specific Responsibilities below).
Garden & Festival Programming
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following reflects OMCA's definition of essential functions for this position, but does not restrict the tasks that may be assigned. OMCA may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.
- Support the Museum's mission, values, vision, and core commitment to the visitor experience, community engagement, anti-racism and institutional relevancy for the future;
- Contribute to and support the OMCA strategic plan, annual priorities, and institutional initiatives such as diversity advancement;
- Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives;
- Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement.
- All positions will have core functional responsibilities, cross functional team activation and learning and development as a core function of each role.
Note: The following functions are duties across all units. Incumbents will perform duties that are applicable to the assignment areas of responsibilities (either Experience Development or Garden & Festival Programming).
DUTIES & RESPONSIBILITIES (across all roles)
Development & Implementation
- Develop and implement content that explores, deepens, and amplifies themes and stories drawn from Museum exhibitions and collections.
- Develop and implement content including exhibition elements and programs that foster deep community relationships and incorporate community voice.
- Support the development of new models of visitor-centered, participatory exhibitions and programs based on research, evaluation, and visitors' diverse learning styles and motivations.
- Support the development of program rationale and audience outcomes, implementation and evaluation plans and budgets. Manage internal stakeholder input; contract and manage program participants; plan and manage program implementation; maintain current and accurate program data.
- Work directly with cross-functional and project teams to brainstorm and identify program formats, community collaborations, and subject expertise.
- Coordinate projects including the research, preparation, and administration of related budgets, timelines, and reports.
- Develop, negotiate, and monitor professional services contracts.
- Assist with program set-up, load-in/out, as assigned.
- Assist with overall support for program logistics, from signage and ushering, emcee, to volunteer and stage.
- Research, contract, and manage program participants (e.g. artists, historians, scientists, businesses, libraries, schools, community centers, and organizations, etc.) for deepening and broadening the museum's civic engagement and participation of diverse communities.
- Supervise and evaluate interns and volunteers as needed.
Research & Evaluation
- Incorporate visitor research and evaluation findings—both from OMCA and the broader field—into exhibition and programming projects.
- Collaborate with evaluators to develop and execute formative, front end, remedial and summative evaluation of programs, exhibition, and gallery projects; define experience prototyping needs and participate in prototype testing.
- Keep abreast of best and next practices in the field of museum visitor experience development and visitor studies in the field to inform OMCA visitor experiences and share results of OMCA research with the field.
ROLE SPECIFIC RESPONSIBILITIES
There are two open positions: Experience Developer and Garden & Festival Program Developer, and your experience should reflect work in at least one of these areas. To be a qualified candidate for either of these positions, a willingness to support all areas (Learning, Experience, and Programs) is required, though expertise in all areas is not expected.
Experience Development - Position Open
- With exhibition teams, produce interactive experiences appropriate to target audiences.
- Facilitate the development of interpretive plans for gallery and exhibition projects that meet the needs and interests of our target audiences, meet OMCA's standards for audience engagement and integrate multiple channels for visitor engagement—galleries, programming, and online.
- Develop innovative visitor-centered interpretive materials including in-gallery and online. text-based vehicles, audio visual presentations, interventions and interactives.
Garden & Festival Programming - Position Open
- Research, develop, implement and evaluate onsite public programs that explore and amplify the big ideas & key messages of OMCA's exhibition and collection gallery programs, and contribute directly to the Museum's business and social impact goals and targets.
- Keep abreast of the range of performing arts offerings in Oakland and the Bay Area and innovative approaches to linking performance and public engagement to audiences, settings, and content.
Public Programming - Position Filled
- Research, develop, implement, and evaluate programs that explore, deepen, and amplify California stories.
- Draw content from the diversity of California communities and stories to showcase OMCA's exhibitions and collections.
- Develop, maintain, and cultivate partnerships with a community network of artists, activists, scholars, and everyday Califorians.
Education Programming - Position Filled
- Collaboratively develop and implement experiences across a variety of platforms, program materials, and curricula appropriate for school and family audiences with project teams and members of the education community.
- Support development and facilitation of education training for volunteers and staff, including culturally responsive museum education practices, dialogue and inquiry-based interpretive strategies, youth development, and state and national standards.
- Ability to display and encourage visitor and internal customer service, take and share responsibility and treat others with respect.
- 3-5 years of related experience.
- B.A. degree in related field preferred.
- English language proficiency in both spoken and written form; second language (particularly Spanish or Chinese) is desirable.
- Experience in program planning and management for diverse intergenerational audiences.
- Arts administration experience particularly in developing and managing public, educational, and interpretive programs and platforms.
- Demonstrated cultural competence and a history of building equitable and inclusive programming.
- Works well in a deeply collaborative, highly fluid culture.
- Knowledge of partnership and contract negotiations and management.
- Proficiency in computer systems and applications including Google Suite and MS Office.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment may include:
- Museum environment involves both indoor and outdoor working conditions.
- Ability to travel between OMCA locations, and other travel as required by position responsibilities.
- Engage with diverse visitor populations for extended periods of time in the galleries or throughout the campus.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to lift up to 25 lbs.
The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability/disability status, protected veteran status, or any other characteristic protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of our visitors and the surrounding community. In compliance with the Americans with Disabilities Act, OMCA will provide reasonable accommodations to qualified individuals with disabilities.