Director, Community and Participant Engagement

Company Name: 

The Museum of Flight


9404 East Marginal Way South
Seattle, WA 98108

Contact Name: 

Eleanor Abellanosa


Job Description: 

The Director of Community and Participant Engagement at The Boeing Academy for STEM Learning (BASL), the education division of The Museum of Flight, supports the mission of the Museum by leading education-focused community engagement and integrating learnings and research-based educational best-practices into our programs.

In collaboration with other Museum divisions and departments, the Director’s role includes both an external (community engagement) and internal (participant engagement) focus. In addition to building awareness in the community of the programs we offer, this role is responsible for listening to, learning, and understanding areas of opportunity for education programming designed to serve schools, groups and individuals. Furthermore, this leader collaborates with Museum and BASL colleagues to integrate these learnings into current and future programming.

Community engagement leadership may include existing programs like the Michael P. Anderson Memorial Aerospace program, Amelia’s Aerospace Club, Connections Membership, the Alaska Airlines Aerospace Education Center, and coordination of BASL mentors and program alumni groups. In addition to existing programs, this position helps design and develop future programs to enhance our educational offerings.

As an internal coach and collaborator, the Director of Community and Participant Engagement leads BASL staff in how best to engage diverse participants in BASL programs. This may include leading staff in acquiring and developing the necessary skills and knowledge to better serve our community. Beyond having responsibility for this professional development, this role advances the practice of continuous improvement and coaches for how to integrate best practices in the design and implementation of BASL programs.


Essential Duties & Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor, which are not mentioned below. Specific activities may change from time to time. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

Programmatic Leadership

  • As aligned to the Museum’s strategic plan, contributes to the development of the BASL vision, mission and values and helps build a shared understanding and commitment to the strategic plan, and the BASL vision, mission and values.
  • As aligned to education-focused community and participant engagement, lead for the development of cohesive annual work-plans for which the Director has oversight, including program objectives and benchmarks aligned to the Museum’s strategic plan.
  • Ensure that the Museum’s strategic plan, and department work-plans are central components of activity by supporting and monitoring the development of program timelines and strategies.

Continuous Improvement

  • Ensures engagement and success of program and BASL participants by leading continuous improvement processes.
  • Leads for use of data to evaluate and assess BASL program objectives and benchmarks.
  • For staff the Director supervises, develops support for individual improvement resulting from staff evaluation.

Staff Capacity

  • Initiates the development of professional learning to improve BASL staff skills, knowledge and capacity to design and implement programs.

Effective Operations

  • Monitors department’s operations as aligned with Museum’s policies and procedures.
  • In collaboration with Finance and Development departments, leads department in the development and ongoing assessment of budgets.
  • In collaboration with Marketing and Communications departments, leads for the development of strategy and collateral to engage participants and community stakeholders.
  • Leverage Museum’s assets (collections, people and facilities) aligned to unit’s programming by taking initiative to establish communication and cooperation with other departments.

Participant Engagement and Success

  • Helps build a shared understanding and commitment that program participants are BASL’s highest priority.
  • Leads for data-informed strategies to solicit views of program participants.
  • Leads for multiple strategies for involving program participants, families and/or community members in informing the content and quality of programs.

Community Engagement

  • As a representative and ambassador of the Museum, interacts with local community members, government officials, professional associations, business organizations and/or other community groups.
  • Leads for strategy in identifying communities the Museum serves and would like to serve.
  • Leads for strategies for engaging with communities.
  • Leads for systemic (across divisions and departments) relationship management.
  • Identifies and communicates with supervisor about opportunities or other emerging issues that may affect the Museum and BASL programs.
  • Perform other responsibilities as assigned.



Education & Experience

  • Bachelor’s degree in Education, STEM, Career-connected Learning, Community Engagement and/or other relevant degree required. Master’s level education preferred. A combination of education and relevant work experience may be considered in lieu of a degree.
  • Ten years of experience defining, implementing, and monitoring strategic objectives for community serving organizations, educational institutions, or similar programs.
  • Ten years of experience leading the design, development, and implementation of education or community programs for diverse audiences.
  • Ten years of experience identifying, developing, and maintaining strategic relationships and partnerships.
  • Seven years of experience building and leading high-performing teams in the museum, education, or community-based organization field.
  • Five years of experience designing and delivering professional learning experiences for adult learners who work in education or with children.  Professional learning curriculum should be related to diversity, inclusion, equity, and cultural responsiveness.
  • Experience collaborating with internal stakeholder groups (i.e., Marketing, Development/Fundraising) on highly visible and compelling campaigns.



  • Deep knowledge of community engagement strategies, particularly with diverse communities.
  • Knowledge of and experience with culturally responsive facilitation and instructional practices for engaging diverse groups of learners.
  • Knowledge and experience of leading change and implementing through continuous improvement.
  • Knowledge of contemporary STEM education and workforce, preferably related to space and aviation.
  • Knowledge of practices and policies in pre-K-12 informal and formal education as well as post-secondary education.



  • Demonstrated skills in leading high-performing teams through periods of rapid change.
  • Excellent communication skills, written, verbal, and presentation to diverse audiences.
  • Proven interpersonal skills that are rooted in empathy and understanding.
  • Skillful in developing action plans to achieve strategic goals and objectives.
  • Highly skilled in coordinating multi-stakeholder relationship management.
  • Excellent leadership and project management skills.



  • Ability to translate mission and vision into annual objectives and strategic plans to achieve those objectives.
  • Ability to plan and lead staff-level professional learning and development experiences.
  • Proven ability to make complex decisions by using quality data, and balancing the needs of multiple stakeholders.
  • Ability to lead others at various levels of the organization, regardless of reporting relationship.
  • Ability to plan, organize, and course-correct multiple projects, manage competing priorities, solve complex problems, and meet objectives within established timeframes.


License & Certification

  • Possess a valid driver’s license with an acceptable driving record.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The typical work week for this position is Monday through Friday.
  • The work schedule may be adjusted to start earlier or later, depending on scheduled events, programs and opportunities that may require meetings and coordination with others.
  • Ability to work flexible schedule that may include weekends, late-afternoons, and early evenings.
  • Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
  • Must have reliable transportation.
  • On-site attendance is essential to perform some of the duties of this position.


Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Normal office conditions apply, including repetitive arm and wrist movement, and long periods of sitting or standing.
  • Occasionally moves items weighing up to 25 pounds across the office or into and out of a vehicle for various needs.
  • The ability to bend, carry, reach to the side, front and overhead, push, pull, focus, walk, stand, twist and squat are occasional requirements in a normal office setting.
  • Entering text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine or 10-Key numeric keypad.



The Museum of Flight offers full-time employees a generous and comprehensive benefits package which includes medical, dental, vision, flexible spending accounts, a 403(b) retirement plan with a 5% match after 1 year of service, Employee Assistance Program, as well as company paid life insurance, Accidental Death and Dismemberment, short-term and long-term disability.

Paid-Time Off

Our paid time-off plans include vacation, sick, 10 paid holidays and 2 floating holidays.


The salary range for this position is $99,000 - $148,000 annually, depending on experience.



Important Information

The Museum of Flight is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression.

Prior to hire and once an initial offer of employment has been made, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Employees of The Museum of Flight must be vaccinated against COVID-19 or obtain an approved medical or religious exemption. Offers of employment are contingent upon proof that you are fully vaccinated or qualify for an exemption.

This organization participates in E-Verify.