The Anchorage Museum’s mission is to be a museum for people, place, planet, and potential, in service of a sustainable and equitable North, with creativity and imagination for what is possible. We welcome diverse perspectives, recognize all are enriched when a diversity of voices, viewpoints, and skills are included and engaged in the work we do, and are committed to creating an anti-racist, fully inclusive organization.
For a full job description and to apply, go to www.anchoragemuseum.org/about-us.
Have you always wanted to work at the Anchorage Museum? Do you like planning events and working with people? Then the Anchorage Museum is looking for you. We are seeking an individual experienced in providing exceptional customer service and event coordination for a full-time Event & Facility Rental Coordinator. This dynamic position works with community members and staff and oversees the use of Museum rental spaces.
The incumbent will be responsible for all aspects of rentals and events at the Museum, including promoting the Museum as a venue for private, corporate, and community-partner functions. This position will implement the facility rental program and assist with Museum-organized public events, exhibitions, and programs. The incumbent will develop and implement facility rental policies and procedures consistent with the care of the collection and the facility and the safety of staff and visitors. Working directly with internal and external customers, this position is responsible for the day-to-day management of the Museum rental program, from contracting to production, including customer service, scheduling, coordinating staff and support services, and the dissemination of information concerning facility use and related financial management tasks.
This position will require flexibility and non-standard work hours including weekends and evenings.
- Oversee functions and events held in Museum spaces
- Demonstrate a proactive, creative approach to prospecting potential rental clients
- Negotiate, implement, and oversee all contracts for Museum facility rentals
- Build relationships through development strategies to ensure return facility rental business
- Ensure external listings for rentals are accurate and up to date
- Serve as primary point of contact for all facility rental business at the Museum, from pre- to post-event
- Conduct friendly and knowledgeable facility tours
- Demonstrate acute awareness of the needs of clients, both potential and current
- Coordinate with the various departments within the Museum and communicate with staff regarding events and their potential impacts on Museum operations
- Oversee logistics for major events, including set-up and take-down and working with catering, security, exhibitions, and collections to ensure that all is in compliance with Museum policies and procedures
- Facilitate birthday parties, Polar Bazaar, overnight and other programs, as well as corporate events/retreats
- Ensure all required information is entered accurately in Museum systems, and incompliance with its admissions and membership procedures
- Assist with the organization, inventory, and maintenance of A/V equipment, in coordination with other exhibition department staff
- Work with and ensure effective communication with the facilities department and Security for A/V needs and event logistics
- Collect fees associated with the rental of the Museum’s facilities
- Ensure that internal calendars for event tracking and coordination are kept up-to-date, available for preview by other staff, and distributed to designated Museum staff
- Research, develop and maintain ongoing records showing pertinent statistical information that departments can use in ascertaining their events and programs
- Foster, facilitate, and maintain open communication lines with catering vendors
- Excellent customer service skills
- Ability to manage complex calendars and events and to thrive in a fast-paced environment
- Experience and familiarity with a wide range of Audio-Visual equipment and technology, including but not limited to mobile PA systems, microphones, speaker setup, cord management, monitors and projectors, and mixing boards
- Ability to operate basic hand tools, such screw guns, stud finders, and small power tools
- Ability to coordinate and organize activities and projects
- Ability to operate scissor lift, and work from high places
- Must be detail oriented, able to multi-task, and adapt to changing priorities
- Must have strong professional communication skills
- Must be self-motivated and able to work with minimal supervisio
- High-school diploma or equivalent required
- Two years’ trade or vocational training preferred
- Two years’ experience in project management or coordination
- Two-years’ experience providing positive customer service
- Must be proficient in the Microsoft or related software suite of products
- Proficient with Apple/Mac equipment and software
- Must be flexible and readily adjust to changing work schedules and or priorities
If you are interested in this exceptional opportunity, please log on to our website to review the complete job description. Interested parties may complete an employment application and submit it along with a resume and cover letter via our employment web page, email or mail.
Please note we are unable to accept resumes in place of an employment application.LOCATION:
Attn: Human Resources
625 C Street, Anchorage, Alaska 99501
(907) 929-9217 tel
The AMA will not discriminate against any employee or applicant for employment because of race, color, religion, national origin, ancestry, age, sex or marital status or who is a 'qualified individual with a disability,' as that phrase is defined in the Americans with Disabilities Act. AMA will take affirmative action to ensure that applicants are employed and that employees are treated during employment without regard to their race, color, religion, national origin, ancestry, age, sex, marital status or physical or mental disability.