Development Operations Coordinator

Company Name: 

Oakland Museum of California


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Oakland, CA 94607

Job Description: 

Oakland Museum of California

Req No 2018-1259
Category Development
Type Regular Full-Time
Closing Date
Targeted Job Start Date 7/11/2018


The Oakland Museum of California values are fundamental to our institutional culture and guide our work together.

Excellence: We are committed to excellence and working at the highest standards of integrity and professionalism.

Community: We believe everyone should feel welcome and part of our community, both within the Museum and with our visitors and neighbors.

Innovation: We embrace innovation and calculated risk-taking to achieve our mission.

Commitment: Our work at the Museum demonstrates a sense of purpose and a shared accountability for the institution's success.


The Development Operations Coordinator is responsible for the administrative application of Raiser's Edge to support the fundraising activities of the Center for Philanthropy and Institutional Advancement. Working closely with OMCA's fundraisers, this position also processes all gifts and generates renewals and acknowledgements for individuals, corporations, and foundations. In addition, this position generates reports including monthly fundraising dashboards and campaign progress reports.



The following reflects OMCA's definition of essential functions for this position, but does not restrict the tasks that may be assigned. OMCA may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.



  • Support the Museum's mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future;
  • Contribute to and support the OMCA strategic plan, annual priorities, and institutional initiatives such as diversity advancement;
  • Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives;
  • Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement.








  • Administer Development database, including effective management of confidential donor records; ensure accuracy of gift and donor information entered into Raiser's Edge
  • Manage gift processing cycle including preparation of daily deposits, credit card processing, and data entry
  • Produce extractions from Raiser's Edge to be used for mailings, invitation lists, benefits fulfillment, the annual report, events, and other development activities as needed
  • Assist fundraisers with producing renewal and acknowledgement letters for individual, corporate, foundation, and government gifts
  • Generate and maintain the appeals, queries, mail merges, and reports (including solicitation, gift entry, pledge, and contributed income reports) that are regularly used by the Center fundraisers
  • Serve as a liaison to Finance by reconciling donor database progress with financial accounting records on a monthly basis, provide cash flow reports to the Finance department as needed, and work with Finance to support the annual audit
  • Onboard new staff in Raiser's Edge, and train existing staff in Raiser's Edge software and best practice as necessary




A level of experience that demonstrates possession of the necessary knowledge and abilities for this position is required as noted:




  • Ability to display and encourage visitor and internal customer service, take and share responsibility and treat others with respect
  • Experience with a donor database, preferably Raiser's Edge, required
  • Understanding of basic fundraising principles
  • 2-4 years of related experience required




While performing the duties of this position, the employee is frequently exposed to the following:





  • Noise, such as groups of people working in enclosed areas
  • Typical office environment
  • Ability to lift up to 25 pounds
  • May occasionally have to work weekends or evenings for donor events




The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability/disability status, protected veteran status, or any other characteristic protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of our visitors and surrounding community.

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