By Jeremy Clark
Roughly 84 years ago, I worked as a personal trainer at a YMCA. After hours one summer evening, the entire staff gathered mandatorily to watch a customer service training video (apparently management felt we needed some inspiration). We viewed a heavy-handed but heartfelt instructional film produced by motivational speaker and ice cream magnate Bob Farrell entitled "Give 'em the...
Web 2.0
Lynda Kelly, The 5 a.m. Blogger
By Lynda Kelly
Co-Founder Museum 3.0
James has asked me to write a guest post on what I’m up to in the online world of vast social networks. Gives me a chance to reflect on where I’ve been online in the past 3 years and where I might be going in the future (apart from mad that is!).
I started the Audience Research Blog in April 2007 as a response to my...
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