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Presenter(s)
Koven Smith, Principal, Koven J. Smith Consulting
Jen Snyder, Chief Digital Officer, Detroit Institute of Arts
Moderator
Nik Honeysett, CEO, BPOC

 

AI is in the building. The hype would have you believe it is authoritative, efficient, and transformative. Is it? This panel takes a clear look at AI "behind the mask," examining how these systems function and where they fall short. From bias and inconsistency, to hidden labor and false authority, to ethics and governance, AI tools present both opportunities and risks that museums must understand. Rather than advocating for or against AI, this session offers an honest, grounded discussion of its realities alongside practical considerations for governance, transparency, ethics, and responsible use. Attendees will leave with a deeper understanding of how to evaluate AI in alignment with museum values of trust, stewardship, and public service.