Visitor Experience

by Harriet Lynn
Tour guides/docents are truly a museum’s “ambassadors”. They are the human interface between visitors to the collection, a special exhibit and/or to the institution itself.  Imaginative interpretation is not just for children. Learning and applying museum theatre skills and techniques, visualization and/or storytelling methods the museum-goer can experience additional value while...
By Susan Spero
Next to me at the Asian Art Museum’s (AAM) Yoga: The Art of Transformation exhibition stood a woman holding a rather large magnifying glass that she was using to see the tiniest of details in the Indian Miniature painting before her. I thought to myself, “She’s so smart to bring a magnifier to the show!” To be honest, I was jealous; I wanted one too. Ten paces later, I saw more...
By Gypsy McFelter
I recently wrapped up the summer season working as a Visitor Use Assistant at one of the nation’s most popular landmarks – Yosemite National Park. And just like any major museum, zoo or aquarium, Yosemite has its most popular attractions, and its lesser-visited areas. But how do you attend to the needs of up to 4 million visitors per year, when your ‘museum’  is the size of...
By Celeste Dewald, Executive Director, California Association of MuseumsWhy do people visit museums? How do we create unforgettable moments?
A 2009 report released by the National Endowment for the Arts found that the number of American adults attending arts and cultural events has sunk to its lowest level since 1982. Understanding who visits museums and why is more important than ever for the...
Nice art, but where can I sit?
If your visitors often ask themselves this question - or if you, as a museum visitor, find yourself asking this question - then you belong at the WMA Annual Meeting session, "Increasing Visitorship by Making Visitors Comfortable," on Tuesday, October 19 at 11 AM.
You'll see and hear how four museums - the Museum of Photographic Arts, Oregon Museum of Science and...
Sorry for the delay on this final post! Click here for part 1 of this post. And here for part 2.
As I've thought about this workshop, which grew out of a session that Steve Tokar and Beth Katz put together for WMA in Anchorage (2008), I was happy to participate. I think both the museum and the participants got a valuable experience out of the workshop, which allowed them to experience the host...
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