What Not to Do: Mistakes and Lessons Learned with Docents/Volunteers

  • Sunday, October 9, 2022
  • 2:15 pm - 3:30 pm


Doug Jenzen, Vice President, Engagement and Access, Skirball Cultural Center
Alison Heney, Director of Learning and Public Programs, Museum of Latin American Art


  • Visitor Experience

As we move to post-pandemic, should museums re-envision volunteer management? Hear from 3 museums (MOLAA, Skirball, and the Getty) and then breakout into small group discussions to explore recommendations and solutions moving forward.