What Not to Do: Mistakes and Lessons Learned with Docents/Volunteers

  • Sunday, October 9, 2022
  • 2:00 pm - 3:15 pm


Doug Jenzen, Vice President of Engagement and Access, Skirball Cultural Center
Alison Heney, PhD, Vice President of Learning and Public Programs, Museum of Latin American Art
Eric Bruehl, Manager, Docent Program, J. Paul Getty Museum
Alondra Virrey, Public Engagement Manager, LA Plaza de Cultura y Artes


Rebekah Harding, Founder and Chief Strategist, Clover Startegic Consulting LLC


  • Visitor Experience

The pandemic fundamentally changed the way in which museums engaged with their volunteers and docents. Join this session, where we will share our stories from the front lines of working with volunteers. In this fishbowl 2.0 session, you will hear from our expert panelists, and then you will have the opportunity to take the mic. If you are looking for a community of practitioners who can support, uplift, and commiserate, this is the session for you.