TO BE CONSIDERED APPLY DIRECTLY TO https://honolulumuseum.org/pQ3viv/opportunities

Employment Status: Full-Time, Exempt

Job Summary:

Reporting to the Chief Advancement Officer, the Director of Advancement Operations (“DAO”) is responsible for providing strategic leadership as well as long and short-term planning for advancement services, gift processing, data management, reporting, analytics, data presentation, system configuration, data integrity, intra-and inter-departmental communications and project management, budget tracking, and related activities. This role sets the direction for operational functions within the Advancement Department. Working cross-departmentally, they ensure a strong infrastructure that assists in the ongoing success of the advancement department in its mission to maximize philanthropy and build relationships for Honolulu Museum of Art.

The Honolulu Museum of Art:

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i’s multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.

To learn more about HoMA, please visit our website. https://honolulumuseum.org/pQprniN/about-us

Minimum Qualifications:

• Bachelor’s degree in business administration, marketing, or related field.
• Five years of experience working with and administering Tessitura or similar CRM, or equivalent combination of education and experience.
• Five years of professional experience with donor data systems and fundraising, with a focus on data, systems, and data processing aspects.
• Strong analytical skills, with the ability to develop and interpret reports and dashboards to inform decision-making.
• Superlative project management skills.
• Ability to translate precise technical issues into simple, actionable processes with non-technical colleagues, and vice-versa.
• Collaborative approach and sound judgment in working across teams to collectively manage Advancement solutions within the broader context of enterprise technology.
• Effective approach to partnering with solutions vendors to understand, develop, and resolve issues with and between systems.
• Supervisory experience and talent for mentoring and empowering staff towards excellence.
• Excellent verbal, written, and oral communication, including ease with presenting data and translating high-level concepts across a variety of skill levels.
• Ability to take a sensitive and discreet approach to highly confidential information.
• Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.
• Understanding of Honolulu Museum of Art’s established identity and dedication to advancing it.

Desired Qualifications:

• Financial experience, including budget preparation, monitoring, and performance metrics.
• Experience with digital merchant services such as Square and digital wallets such as Paypal, Venmo, Apple Pay, or Google Pay.

Essential Duties:

• Works within the Advancement team to craft and oversee data strategy and support for all fundraising and donor programs, including annual giving, planned giving, leadership giving, foundations and corporate partnerships, and campaign strategy.
• Serves as Advancement’s liaison to other departments. Examples include but are not limited to:
  • Acts as the primary liaison with the Finance Department to ensure coding, entry, and supporting reports are accurate and timely.
  • Works directly with the Finance Department on revenue reconciliations and other reporting issues.
  • Works directly with Communications to ensure an efficient workflow in terms of the design and production of materials, inclusion of Advancement priorities in public communications. 
  • Ensures that the Advancement team has access to up-to-date information from other departments, such as exhibition schedules, approved program descriptions, and attendance data.
• Partners with internal teams to help inform and streamline reports, analyses, modeling, and benchmarking. Assesses the relationship between output requirements and data elements and recommends best practices to facilitate effective and efficient reporting.
• Works with HoMA’s IT team to manage systems and support vendors, including contracts, scoping, costs, and resourcing structure. Serves as the primary contact with vendor technical support teams to submit, track, and resolve systems issues and requests.
• Ensures consistent and formal data and systems training procedures are documented, implemented, and routinely reviewed and updated. Provides cross-training to team members to ensure adequate coverage, accurate and consistent information, and timeliness.
• Proactively seeks out and identifies opportunities for operational efficiencies and improvements, plans and conducts improvements under the direction of the Chief Advancement Officer.
• Maintains the integrity of the Tessitura database by creating and enforcing policies and procedures for data entry, ticketing, and backend coding structures.
• Completes the set up and maintenance of annual campaigns, funds, memberships, and appeals in Tessitura.
• Analyzes fund and gift data to provide strategic support for grants, marketing, and other business needs across the Museum.
• Provides instruction and assistance to other departments, including Finance and Advancement, in interpreting and presenting Tessitura data and analytics.
• Conducts weekly, monthly, and annual projections, revenue actuals, and forecasting.
• Manages the Advancement Assistant, training and overseeing them in the following tasks:
  • Completing acknowledgement letters in Tessitura.
  • Preparation and presentation of reports, dashboards, mailing lists and materials, etc.
  • Maintenance of constituent recognition reports.
  • Manage incoming membership, donation, and ticketing transactions.
• Demonstrates a commitment to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion through respectful communication and cooperation with others at all times, continuous training and modeling inclusive behaviors.
• In partnership with HR, supports the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all staff.
• Other duties as assigned.

Compensation

The Honolulu Museum of Art is committed to practicing salary transparency. The minimum salary for this position is $95,000 per year and the maximum salary is $105,000 per year. Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity. This opportunity includes a generous benefits package, including but not limited to:

• Fully covered medical, dental, and vision insurance for employee
• 12 paid holidays
• 15 days of vacation accrual in 1st year, increasing to 20 days in 2nd year
• 15 days of annual sick leave
• Group retirement plans with employer matching after 2nd year
• Shop, Museum Café, and Art School discounts
• Onsite parking provided

Working Conditions and Atmosphere:

Works in an office environment. General office hours are Monday through Friday, 8:00 a.m. to 5:00 pm with flexible scheduling as needed. Ability to operate general office equipment including computer, copier, printers, fax machine, etc. Ability to lift, carry, push, pull, up to 25 lbs. of general office material or equipment. Ability to work some evening and weekend hours.

The employee must be able to fulfil all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Diversity, Equity, Accessibility, and Inclusivity:

HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.

Equal Employment Opportunity:

HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record, citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state or local law.

The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered to be an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is also prohibited.

TO BE CONSIDERED APPLY DIRECTLY TO https://honolulumuseum.org/pQ3viv/opportunities