Volunteer and Office Coordinator - MNCH

Company Name: 

Museum of Natural and Cultural History


1224 University of Oregon
Eugene, OR 97403

Job Description: 

Volunteer and Office Coordinator

Apply now Job no: 533087
Work type: Classified Staff
Location: Eugene, OR

Department: Museum of Natural and Cultural History
Classification: Office Specialist 1
Appointment Type and Duration: Regular, Ongoing
Salary: $15.59 - $20.62 per hour
FTE: 0.75 - 1.0

Position closes on January 15, 2024

Special Instructions to Applicants: Please submit a resume and cover letter with your application.


Department Summary

As an essential partner in the University’s educational, research, and public service mission, the University of Oregon Museum of Natural and Cultural History (MNCH) enhances knowledge of Earth’s environments and cultures, inspiring stewardship of our collective past, present, and future.

The museum is a center of interdisciplinary research and education, serving the State of Oregon, the University of Oregon, Native American Tribes, the research community, K-12 students and teachers, and the wider public in Oregon and beyond.

An established major engine of archaeological research in the American West, the museum’s Archaeological Research Division works across the state on dozens of archaeological projects each year. The MNCH is also the State of Oregon’s official repository for publicly owned collections and is home to hundreds of thousands of ethnographic and archaeological objects, fossils, and biological specimens from Oregon and around the world.

The museum annually welcomes more than 30,000 visitors and serves another 20,0000 Oregonians through its statewide educational programs. A winner of the 2018 National Medal for Museum and Library Service, the museum is fully accredited by the American Alliance of Museums, distinguishing it as one of the very best museums in the nation.

The Museum employs a staff of approximately 40 faculty, researchers, classified, administrative, and student employees across several facilities on the University of Oregon, Eugene campus. Annual expenditures are about $3 million, from dozens of funding sources and allocated among a variety of projects across four museum divisions.

Position Summary

Reporting to the Director of Community Engagement, the Volunteer and Office Coordinator will coordinate regular office tasks, coordinate museum-wide volunteer service, and provide support to the visitor experience team. This position is responsible for greeting visitors, scheduling room reservations, performing mail and telephone services, maintaining office equipment, and coordinating service with campus operations such as custodial and building maintenance. This position assists with recruiting, screening, training, and communicating with current and potential volunteers. The position is also the backup for coordinating the public space on open days including opening and closing exhibit halls, managing cash registers, and overseeing student employees and volunteers.

The work schedule for this position is Sunday through Thursday and includes some special event hours.

Minimum Requirements

  • Completion of courses or training in Office Technology; OR
  • One year of general clerical experience which included typing, word processing, or other generation of documents; OR
  • An equivalent combination of training and experience.

Professional Competencies

  • Strong communication skills and interpersonal effectiveness.
  • Customer service oriented.
  • Inclusive, welcoming, and empathetic demeanor.
  • Understanding of, and commitment to, justice, equity, inclusion, accessibility, and diversity practices.
  • Excellent organizational skills; detail-oriented while handling multiple projects and deadlines.

Preferred Qualifications

  • Experience with Excel, Word, mail merge, InDesign, Google Calendars, Volgistics or other volunteer management software, and TAM point of sales system.
  • One (1) year of experience managing or supporting a volunteer program.

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background inquiry.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.

Advertised: December 19, 2023 Pacific Standard Time
Applications close: January 15, 2024 Pacific Standard Time