Responsibilities & Duties

Team Leadership

• Encourages and contributes to an inclusive, rewarding, and inspiring workplace, where innovation, discovery, and constant learning cultivate a deep sense of belonging and shared responsibility within the collections information team and larger AAR team.     
• Builds and fosters a culture of safety, inclusivity, and equity , and supports the personal and professional growth of individuals.     
• Works in a healthy and flexible management style that understands and adjusts to staff needs and supports strategic pursuits and sustainable workloads.    
• Nurtures collaboration and partnership across teams with fluid communication and respect for diverse expertise that are essential to an art museum.     
• Supports effective and efficient communication and workflows, prioritizes activities, and ensures that the collections information team has the resources they need to do their jobs.     
• Models empathy and understanding, communicates clearly, and can explain the benefits of changing practices and behaviors to meet the needs of colleagues, teams, and projects.     
• Demonstrates a commitment to the museum’s strategic focus of making programming that engages visitors and inspires individuals to return and recommend the museum to their family and friends.  
• Supports the museum’s strategic focus with processes and guardrails to ensure we move towards the same goals and pivot away from activities that do not support the strategy.      
• Works collaboratively with managers and colleagues across the museum to ensure that the department’s operations around collections information management align with internal and external needs and expectations.    
• Represents the museum through conference presentations, guest lecturing, committee work, mentoring, and publications.   

Information Management Leadership

• Owns sustainable policies, procedures, and workflows for contributing, accessing, and using information via the CMS, in ways that reflect extensive, in-depth knowledge and understanding of information management and data architecture principles and best practices. 
• Oversees workflows related to delivering data to internal and external downstream applications like websites, apps, and digital repositories.  
• Contributes leadership and creativity in developing and supporting projects that use data related to artworks, artists, and museum programs such as accessions, deaccessions, exhibitions, loans, and archives.    
• Assists in tracking data on collections information-related projects and finds creative ways to share and apply the information for decision-making.    
• Participates in long range planning as it relates to the creation, management, and use of information, documentation, and digital assets. 
• Works with Director of AAR and administrators of integrated applications to help continue growth of products and services related to data. 

CMS Administration

• Provides day-to-day and long-range administrative oversight of the CMS.  
• Troubleshoots issues related to errors and other issues with the database and integrated applications, and works with IT to address underlying aspects related to operating systems and hardware. 
• Collaborates with content owners for standardization of field usage, preferred terminology, and vocabulary authority controls. 
• Produces and distributes regular reports on actions and activities related to the system. 
• Applies project management methodologies for the CMS and related projects.   
• Serves as primary liaison to CMS vendor for user concerns; escalates support requests as needed, reports bugs, and submits feature requests. 
• In close partnership with Information Technology, plans system customizations, upgrades, integrations, testing, and maintenance. 
• Supports data mapping and integrations between the CMS and other platforms and content management systems, such as the Digital Asset Management System (NetX) 
• Writes SQL scripts as needed for data management and assisting users with complex queries. 
• Develops detailed plans for feature enhancements and architectural changes based on information provided by the Collections Information User Support Specialist and otherwise gathered from users about their needs. 
• Plans and manages large scale data clean-up projects to improve data integrity, quality assurance, and normalization. 

Administration

• Supervises, establishes priorities, trains, and mentors collections information staff, interns, and volunteers.  
• With Director of AAR, ensures that collections information staff have the support needed to prioritize and complete assigned projects.  
• Oversees collections information projects and provides the Director of AAR and stakeholders with updates on the progress and impact of high-profile projects.  
• Reviews and aligns in-house system documentation and user’s guides with current data policies and procedures. 

Qualifications & Skills

• Degree in Information Studies, Museum Studies, Art, or a related field.  MLIS or MA preferred. 
• Minimum five (5) years of experience with collection management systems in an administrative capacity.  
• Strong relational database skills. 
• Strong SQL skills. 
• Minimum one (1) year of supervisory experience.   
• Experience with digital asset management systems.     
• Expertise with data standards and knowledge of published vocabularies, standards, linked data tools, taxonomy management tools, and inclusive practices. 
• Experience with digital project and program management. 
• Experience with needs analysis, user support, training and adoption. 
• Excellent organizational, analytical, and problem-solving skills.  
• Excellent technical and interpersonal skills. 
• Excellent organizational and follow-through skills. 
• Excellent communication skills, including writing procedures and documentation. 
• Solid analytic skills to improve processes. 
• Demonstrated commitment to principles of diversity, equity, inclusion, accessibility, and sustainability in the arts sector. 
• Ability to work effectively under pressure, with challenging and often simultaneous deadlines.  
• Detail-oriented and accustomed to using various tools to track and report projects' status. 
• Supervisory skills that support, lead, and motivate individuals.   
• High levels of initiative, innovation, creativity, and leadership skills.   
• Knowledge of modern and contemporary art and museum purposes, organization, and programs. 
• Knowledge of collections and exhibitions management methods and conservation practices. 
• Proficiency with Microsoft applications (Outlook, Teams, SharePoint, Word, Excel, PowerPoint, etc.), Airtable and Asana or other project management software platforms.   

Pay Range

$76,703 - $92,829 a year

For more information and to apply, please visit the SFMOMA job site.

Please contact talent@sfmoma.org with any application questions.