Programs Assistant

Company Name: 

Japanese American National Museum


100 North Central Avenue
Los Angeles, CA 90012

Contact Name: 

HR Department


Job Description: 


Position will assist with content development, themes, and program ideas to further the museum’s mission in consultation with Program and Development staff.



1. Assist supervisors with scheduling Public Programs and National Center support staff, volunteers, and student interns working on public programs to ensure a successful event.

2. Assist in logistics and coordinate public programs. Communicates with all staff and volunteers about upcoming public programs. 

3. Assist with stage management and communications with talent and speakers, in advance and during public programming. Assist with visitor experience during Public Programs, including ticketing and check-in. 

4. Assist the Director of Public Programs and other Public Programs staff to plan and organize a total of two free days per year (Two Free Family Festivals – Natsumatsuri and Oshogatsu). Assist in planning logistics, booking and communicating with performers, making floor plans, stage managing of performances, and all other activities needed to make the event successful. 

5. Assist the Director of Public Programs and Director of the National Center in developing, creating, and publishing of online context such as blog posts, email communications, social media postings and campaigns, etc. This work is done in coordination with various departments of JANM where appropriate including Public Programs, Marketing and Communications, and Development. 

6. Assist in compiling data and providing administrative support to the public programs Unit.

7. Provide good customer service to guests, members, and program participants by having professional demeanor and attitude. Works collaboratively with partnering organizations. 

8. Work weekends and evenings as needed. Tuesday – Saturday schedule preferred. On occasion provide front desk/lobby lunch break coverage for visitor services. Criminal Background check is required.

9. Staff members must be able to work with visitors of all ages to support the various events sponsored by JANM. Each staff member will be expected to work on a minimum of three museum-wide events per year:

a) JANM’s Benefit & Online Auction—(off-site) typically held in the Spring (April-May)

b) JANM’s Family Festival Day—Oshogatsu Festival (January)

c) JANM’s Family Festival Day—Natsumatsuri Festival (August)

d) Members receptions and/or exhibition openings

This list is not exhaustive and may be supplemented as necessary.  Incumbent will perform related duties as assigned.


For application and additional information please visit